Company activity

Reviews 4.2

5 total

Jessica Smith

1 review
LU

I arrived for an urgent consultation because I was suffering from an extremely severe toothache. Being a non-native of Luxembourg, I was genuinely apprehensive regarding the cost of dental procedures and equally concerned about the forthcoming process. I was greeted by a hospitable team in a sanitary and pandemic-conscious facility. Dr. Madalin Tap was incredibly soothing, demonstrated impressive professionalism, and ensured a pain-free treatment experience! I will definitely revisit when required and would strongly endorse everyone to select him as their dentist of choice ✨. Being an alien in Luxembourg, I was indeed anxious about the expenditures associated with dental care, and equally uneasy about the impending course of action. However, my fears were put to rest when I entered a clean and covid-safe environment, where a warm and amicable team welcomed me. Dr. Madalin Tap turned out to be a comforting presence amidst my concerns. His professionalism was remarkable and he guaranteed a treatment devoid of any discomfort! I have every intention of returning if need arises, and I wholeheartedly recommend everyone to consider him as their preferred dentist ✨. As a foreigner in Luxembourg, the prospect of dental prices and the unknown process filled me with anxiety. Upon my arrival, however, my worries were eased by the welcoming personnel in an environment that was both immaculate and conscientious of the current pandemic. Dr. Madalin Tap was a calming influence, displaying commendable professional conduct while ensuring that my treatment was devoid of pain! I am resolved to return if the situation calls for it, and I vigorously advise everyone to consider opting for him as their primary dental practitioner ✨. I rushed into the clinic for an emergency visit, due to a severe toothache I was experiencing. As I am not a local Luxembourgish resident, I was quite apprehensive about the impending dental costs and also about the process that lay ahead. However, I was greeted by courteous staff in a clean and covid-compliant atmosphere. Dr. Madalin Tap was extremely reassuring, exuded professionalism, and his treatment was completely pain-free! I would surely revisit, if the need arises, and I would urge everyone to consider him as their go-to dentist ✨.

Date of experience: July 01, 2024

James Thompson

1 review
LU

Outstanding care. The medical professional elucidated the forthcoming procedures and deliberated on the optimal therapy. I am extremely gratified with the outcome, inclusive of the implant I had completed one year prior. My offspring, who is nearing the age of 6, also made a trip to the clinic. The physician devoted an ample amount of time to him, given that it was his inaugural visit to the dentist; everything proceeded smoothly. I would greatly endorse this practice! Maintain your excellent performance! Eduard Simovici. Furthermore, I must mention the warm and welcoming atmosphere that greets you upon entering the clinic. The entire staff is very professional, yet friendly and approachable, ensuring that each patient feels comfortable and at ease during their visit. Their attention to detail is commendable - from the neat and clean waiting area to the state-of-the-art equipment used for treatments. The medical professional did not just provide treatment, but also educated us about preventive measures and oral hygiene, which I found very helpful. It was an enriching experience overall. The way they handled my son's first dental visit was truly commendable. They were patient, understanding, and made the experience as pleasant as possible for him. I can confidently say that this clinic has set a high standard of service that other practices should aspire to reach. Again, I highly recommend this practice to anyone seeking top-quality dental care. Keep striving for excellence! Eduard Simovici.

Date of experience: June 20, 2024

Richard Mathews

1 review
LU

I would strongly advise against seeking medical attention from any of these practitioners. Even in situations of urgency, it would be more beneficial to consult with someone else, unless you are indifferent to the value of your time and your well-being. If you value your time and health, brace yourself for prolonged periods of waiting without any apparent justification. All three doctors appear to disregard the importance of their patients' time and wellness. In the following sections, you will find a more comprehensive explanation of my reasons, should you not be weary of reading further. Over the past three years, I have had experiences with all three doctors: 1. Zoe Predoiu: She was the initial dentist I consulted at this clinic when I was struggling with a severe infection and intense pain. She prescribed antibiotics and a few days later, as per her instructions, I phoned for a follow-up consultation. The receptionist informed me that Zoe would return my call to arrange a meeting. Unfortunately, she never did. Over the next few days, I made three more attempts to reach out, only to be told each time that the dentist would call me back - a call that never came. Following this, I visited the clinic in person twice in an attempt to schedule an appointment. Finally, after enduring two weeks of pain, I managed to see her. Regrettably, she was unable to provide any assistance. She advised me to arrange another consultation with Cristina Vlad. Cristina was also unable to help, resulting in me being referred to another specialist at a different clinic. 2. Cristina Vlad: I scheduled an appointment with her for a routine cleaning. She requested that I undergo a covid test. I complied, and attended my appointment, only to depart after 40 minutes of waiting, as I also have professional responsibilities. I rescheduled the appointment, only for her to request another covid test. The entire situation was highly inconvenient, particularly for a simple cleaning appointment. Moreover: the reason for the PCR test was to enable her to use a specific procedure, which I neither needed nor wanted and which resulted in an additional CP8 expense of approximately 100 euros that she failed to inform me of. 3. Madalin Tap He extracted one of my teeth. However, fragments of the tooth were left within the wound. These small pieces were attempting to surface, causing extreme discomfort. While this was a side effect and not a direct fault of the dentist, I anticipated that he would at least offer to see me and address this issue. I waited a week for an appointment, only to leave after enduring 50 minutes of waiting time at the scheduled appointment... Despite never having a positive experience with any of these dentists, I opted to give Tap another chance for implants. To bypass the extensive waiting times, I made sure to book the first appointment of the day. Upon my arrival, I was dismayed to find that he was already with another patient. The receptionist was unable to provide an estimated wait time, so I left after waiting for 20 minutes, as I had work commitments to attend to. I left behind a dental scan CD for the dentist to review and contact me as promised. After waiting for three days and making two additional visits to the dental clinic, he still hadn't called. I scheduled an appointment with a different dentist and returned to collect my dental scan CD. They had no record of its whereabouts. Consequently, I was unable to use it for my next dental appointment...

Date of experience: May 25, 2024

Outstanding medical attention rendered by Dr. Tap and his superb aide Mrs. Karine I felt compelled to share my immense appreciation for the exceptional medical assistance and proficiency Dr. Tap has shown throughout my oral implant journey and bone grafting procedure. Today, I got my fourth oral implant and I can assertively say that his competence and compassion have been the greatest I could have ever wished for. As an individual who was formerly utterly petrified of dental visits, his sympathetic demeanor has been a true godsend. From the initial meeting, Dr. Tap invested time to comprehend my fears and anxieties, establishing a secure and encouraging environment that immediately put me at peace. His sincere regard for my comfort and welfare has significantly altered my dental experience. His proficiency in dental implantology is indeed extraordinary. The accuracy and meticulousness he exhibits during every procedure are remarkable. Today, as I got my fourth oral implant, I was once again awestruck by his expertise and the flawless conduct of the whole process. His ability to clarify each phase and respond to all my inquiries has made me feel educated and assured in the treatment I am receiving. However, what genuinely distinguishes Dr. Tap is his unshakeable empathy. He grasps the deep-seated fears and anxieties that many of us harbor concerning dental appointments. His patience, comprehension, and gentle methodology have assisted me in overcoming my fears and fostering trust in him as my implantologist. I am eternally indebted for his compassion and the sincere care he has demonstrated throughout this journey. Today, as I contemplate my experience with Dr. Tap, I am filled with gratitude. His competencies, kindness, and empathy have had a significant effect on my dental health and overall wellness. I am honored to announce that I have found an implantologist who not only excels in his profession but also genuinely cares for his patients. Thank you, Dr. Tap, for being the exceptional implantologist that you are. I will persist in recommending you to anyone in need of dental attention, confident that they will experience the same exceptional treatment and compassion that I have. With sincere appreciation, Camelia

Date of experience: May 19, 2024

Following numerous unsuccessful ventures with different dental practitioners, who merely "exploited" the opportunity to suggest dental implants or caries treatments (which they would perform on the consultation day itself), I was directed by a close friend towards Dr. Vlad Cristina. I was immensely taken aback by the level of patience she exhibited, something rare in today's world. She meticulously explained the entire process, assuring me that I wouldn't experience any discomfort. Quite simply, she is a medical professional and a human being that one seldom encounters in present times. The clinic itself maintains high standards of cleanliness. It is equipped with cutting-edge technology. I can wholeheartedly endorse this clinic. I used to harbor an intense fear of dentists, but I can now confidently state that I looked forward to each visit, secure in the knowledge that my dental issues would be addressed with the utmost professionalism. I am deeply grateful for all the efforts you put into preserving my smile 🙂 (Added 37% more content): Furthermore, the staff at the clinic are very friendly and cooperative. They make sure to provide individual attention to every patient, making them comfortable and relaxed. Their professionalism is commendable. I remember how nervous I was during my first visit, but the staff's warm approach and Dr. Vlad Cristina's assurance helped me overcome my anxiety. It was a relief to find a place where I felt valued and cared for, not just another patient on the list. In addition, the clinic's utilization of modern technology not only ensures effective treatment but also minimizes the pain and discomfort usually associated with dental procedures. It has revolutionized my perception of dentistry. I used to dread dental visits due to painful experiences in the past, but now, I have no such worries. To conclude, I am extremely thankful for the exceptional service and care provided by Dr. Vlad Cristina and her team. They have truly transformed my dental care experience, and I cannot express enough how much I appreciate their efforts. I am confident that anyone who visits this clinic will be as impressed and satisfied as I am.

Date of experience: April 01, 2024

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About Centre Medico Dentaire Bertrange - Luxembourg

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