Richard Mathews

1 review
LU

I would strongly advise against seeking

I would strongly advise against seeking medical attention from any of these practitioners. Even in situations of urgency, it would be more beneficial to consult with someone else, unless you are indifferent to the value of your time and your well-being. If you value your time and health, brace yourself for prolonged periods of waiting without any apparent justification. All three doctors appear to disregard the importance of their patients' time and wellness. In the following sections, you will find a more comprehensive explanation of my reasons, should you not be weary of reading further. Over the past three years, I have had experiences with all three doctors: 1. Zoe Predoiu: She was the initial dentist I consulted at this clinic when I was struggling with a severe infection and intense pain. She prescribed antibiotics and a few days later, as per her instructions, I phoned for a follow-up consultation. The receptionist informed me that Zoe would return my call to arrange a meeting. Unfortunately, she never did. Over the next few days, I made three more attempts to reach out, only to be told each time that the dentist would call me back - a call that never came. Following this, I visited the clinic in person twice in an attempt to schedule an appointment. Finally, after enduring two weeks of pain, I managed to see her. Regrettably, she was unable to provide any assistance. She advised me to arrange another consultation with Cristina Vlad. Cristina was also unable to help, resulting in me being referred to another specialist at a different clinic. 2. Cristina Vlad: I scheduled an appointment with her for a routine cleaning. She requested that I undergo a covid test. I complied, and attended my appointment, only to depart after 40 minutes of waiting, as I also have professional responsibilities. I rescheduled the appointment, only for her to request another covid test. The entire situation was highly inconvenient, particularly for a simple cleaning appointment. Moreover: the reason for the PCR test was to enable her to use a specific procedure, which I neither needed nor wanted and which resulted in an additional CP8 expense of approximately 100 euros that she failed to inform me of. 3. Madalin Tap He extracted one of my teeth. However, fragments of the tooth were left within the wound. These small pieces were attempting to surface, causing extreme discomfort. While this was a side effect and not a direct fault of the dentist, I anticipated that he would at least offer to see me and address this issue. I waited a week for an appointment, only to leave after enduring 50 minutes of waiting time at the scheduled appointment... Despite never having a positive experience with any of these dentists, I opted to give Tap another chance for implants. To bypass the extensive waiting times, I made sure to book the first appointment of the day. Upon my arrival, I was dismayed to find that he was already with another patient. The receptionist was unable to provide an estimated wait time, so I left after waiting for 20 minutes, as I had work commitments to attend to. I left behind a dental scan CD for the dentist to review and contact me as promised. After waiting for three days and making two additional visits to the dental clinic, he still hadn't called. I scheduled an appointment with a different dentist and returned to collect my dental scan CD. They had no record of its whereabouts. Consequently, I was unable to use it for my next dental appointment...

Date of experience: May 25, 2024

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