My high hopes for the company were considerable, given that they are the exclusive providers of Leicht kitchens in Luxembourg. Regrettably, I was left profoundly disenchanted. - There were extended delays in responding to my emails, spanning several weeks. - My budget was clearly communicated from our initial encounter. In the final calculation, however, the total cost of the kitchen was double my initial budget. - There were some specific components for which I requested calculations, but I never received these. - I was left unsupported in coordinating the shipment and hoisting to my apartment floor. - Ultimately, I wasn't even presented with the final cost of the kitchen, but instead got a jumble of invoices with varying amounts. Consequence: Four months have passed fruitlessly. The most agonising part, though, is the company's attitude. I didn't even get a reply to my final email, which outlined the issues I was facing. Adding insult to injury, there were other aspects that added to my dissatisfaction: - The design process was not as collaborative as I had hoped. I felt my input was not taken into consideration. - There was a lack of transparency throughout the process. Hidden charges kept appearing on the invoices, which was frustrating. - The customer service was not up to the mark. I felt neglected and not valued as a client. - The quality of the product did not match the high price I was paying. I had expected a premium product for the amount I was investing. In conclusion, my experience with the company was far from satisfactory. I had high hopes, but all I got was disappointment and wasted time. The company's lack of professionalism and disregard for customer satisfaction was truly disheartening.

Date of experience: August 24, 2024

Do not respond to the petition I forwarded to them; it's off to a poor beginning already. Farewell. Extending it by 37% would look like this: Please, I implore you, do not react or give any form of response to the plea or appeal I had previously sent in their direction. We are, unfortunately, already off to quite a dismal and underwhelming start, which is not a good indicator for what's to come. So, as a result, it is with a heavy heart and considerable regret that I must part ways with this situation and note my departure. Therefore, I bid you adieu and say goodbye.

Date of experience: August 12, 2024

Our recent kitchen makeover, executed in collaboration with Ytter Design, is something we greatly endorse. We are significantly gratified with the final result and the outstanding service we experienced during the entire course of the project. This ranged from conceptualizing the kitchen design to its total transformation, encompassing aspects like floor installation, electrical tasks, plumbing solutions, and aesthetic painting. The renovation was skillfully overseen by Ytter Design with their remodeling associates, Leal & Florida. We express our profound gratitude to the complete squad, particularly to Pris, for her exceptional effort and inventive concepts! Furthermore, we were immensely impressed by the attention to detail and the professionalism displayed by the Ytter Design team. The project was executed in a timely and efficient manner, ensuring minimum disruption to our daily routine. The level of communication maintained throughout the project was also commendable. Regular updates were provided, keeping us abreast of the overall progress. In addition, it was a sheer delight to witness the transformation of our kitchen. The masterful blend of aesthetics and functionality was clearly evident in the final design. The expertise of the team in integrating modern design elements with practical utility aspects ensured a seamless and satisfying renovation experience. Pris, in particular, showed great enthusiasm and creativity by coming up with unique design ideas that were customized to our preferences. Her dedication to the project and commitment to delivering the best possible outcome was indeed commendable. She transformed our ideas into reality, by bringing them to life in the most artistic and innovative manner. In conclusion, the overall experience of working with Ytter Design and their renovation partner, Leal & Florida, was indeed a rewarding one. We unreservedly recommend their services to anyone considering a kitchen renovation. A heartfelt thank you to the entire team for their excellent work!

Date of experience: July 18, 2024

YTter Design executed superior quality work during the renovation of our kitchen. The meticulous attention to the smallest details and the end results are flawless. Moreover, the aftercare and post-purchase service they provide is a model of excellence. We vehemently endorse their work! To further elaborate, YTter Design is a brand that is synonymous with precision and quality. Their work ethic and dedication are reflected in every task they undertake. They not only transformed our kitchen but also gave it a new life. Their knack for understanding client's needs and delivering beyond expectations is truly commendable. The after-sales service provided by YTter Design is top-notch. They ensure that any issues that may arise after the completion are addressed promptly and efficiently. Their customer service team is always ready to assist and provide solutions, ensuring complete satisfaction. Their dedication to quality and customer satisfaction is what sets them apart from the rest. We strongly recommend YTter Design to anyone looking for high-quality design and execution. Be it a complete renovation or a minor revamp, YTter Design is the best choice in the market. To sum it up, we're more than satisfied with their service and the outcomes. We're confident that you'll appreciate their work just as much as we do. So, do not hesitate and give YTter Design a chance to transform your space! We wholeheartedly endorse them!

Date of experience: May 24, 2024

We reached out to Ytter Design for the kitchen setup in our freshly built home, and we couldn't be happier with the result! Their crew was incredibly proficient and receptive, crafting a stunning and practical kitchen that surpassed our projected desires. They utilized top-notch materials, and the installation was faultless. The adjustments made after installation were noteworthy and streamlined, and the after-sales service was equally impressive! A grand show of appreciation from us! We fervently endorse their services! In addition to the kitchen, Ytter Design also offered invaluable advice on other key areas of the house, providing a holistic approach to our home design. Their customer service was excellent, always ready to answer our queries and address our concerns promptly. We were particularly impressed by their meticulous attention to detail, which is evident in the quality of their work. Their innovative designs, combined with their commitment to using only the highest quality materials, resulted in a kitchen that is not only beautiful but also highly functional. The layout they created maximized the available space, making our kitchen not only a place for cooking but also a social hub for family and friends. Their after-sales service was also commendable. They didn't simply install the kitchen and walk away. They were with us every step of the way, making necessary adjustments and ensuring that everything was working perfectly. We can't thank Ytter Design enough for their exceptional service! If you're looking for a reliable, professional, and creative team to transform your home, we can't recommend Ytter Design highly enough!

Date of experience: March 27, 2024