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Kenza Lauro
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Company activity

Reviews 2.0

4 total

Marie Greck

1 review
LU

Since 9 years I always bought shoes for my kids at this store, but never again!!! It started in summer with sandals for my daughter where the leather broke few days after I bought them. So I brought the shoes back, they repaired it and it broke again... And it continuous with winter shoes for my son where a sole of the shoe was detached after 4 days of wearing. I brought the shoes back, they repaired it and now I see it is detached again. They speak Luxembourgish and they are nice, but they are selling faulty shoes for full price. It is a shame! And if there is an issue they will never exchange or give money back.

Date of experience: November 20, 2024

Sophia B-L

1 review
LU

I completely advise against it. The products sold are excessively expensive for the quality and the after-sales service is non-existent...

Date of experience: October 07, 2024

Emily Jackson

1 review
LU

Speak Luxembourgish. They are very nice with children and they are competent!!

Date of experience: July 30, 2024

They sell faulty shoes and refuse to take them back or exchange them. I thought I was paying for quality but I was wrong.

Date of experience: July 05, 2024

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