Since 9 years I always bought shoes for my kids at this store, but never again!!!
It started in summer with sandals for my daughter where the leather broke few days after I bought them.
So I brought the shoes back, they repaired it and it broke again...
And it continuous with winter shoes for my son where a sole of the shoe was detached after 4 days of wearing.
I brought the shoes back, they repaired it and now I see it is detached again.
They speak Luxembourgish and they are nice, but they are selling faulty shoes for full price. It is a shame!
And if there is an issue they will never exchange or give money back.
1 review
11 +1 views
0 likes
Luxembourg
Since 9 years I always bought shoes for my kids at this store, but never again!!! It started in summer with sandals for my daughter where the leather broke few days after I bought them. So I brought the shoes back, they repaired it and it broke again... And it continuous with winter shoes for my son where a sole of the shoe was detached after 4 days of wearing. I brought the shoes back, they repaired it and now I see it is detached again. They speak Luxembourgish and they are nice, but they are selling faulty shoes for full price. It is a shame! And if there is an issue they will never exchange or give money back.
Wish for the company
Stop selling faulty shoes !!!
20. 11. 2024
1 year ago
1 review
11 views
0 likes
Luxembourg
I completely advise against it. The products sold are excessively expensive for the quality and the after-sales service is non-existent...
07. 10. 2024
1 year ago
1 review
11 +1 views
0 likes
Luxembourg
Speak Luxembourgish. They are very nice with children and they are competent!!
30. 07. 2024
2 years ago
1 review
11 +1 views
0 likes
Luxembourg
They sell faulty shoes and refuse to take them back or exchange them. I thought I was paying for quality but I was wrong.
05. 07. 2024
2 years ago