5 total
Victoria Smith
The educator, Lady Nathalie, was highly distinguished due to her exceptional politeness and proficiency in her field; collaborating with her was indeed a delightful experience. Her vast knowledge and expertise were evident in every interaction, providing a sense of ease and comfort to those who had the privilege of working with her. Her demeanor, a perfect blend of grace and command, made her an ideal figure of authority. This was not just a professional relationship, but an engaging journey of learning and growth. The level of understanding and empathy she brought to the table was truly remarkable, making every interaction a joyous learning experience. Her work ethics were truly admirable, and she always approached her responsibilities with a sincere dedication that was clearly visible to all. She was not just a teacher, but a mentor who guided us through our learning process with her immense wisdom and patience. Her courteous nature and professional attitude were a true testament to her character. She was a beacon of inspiration for everyone around her, radiating positivity and fostering a conducive environment for learning and development. In conclusion, collaborating with Lady Nathalie was not just a pleasure; it was an enriching experience that left an indelible impression on all who had the privilege of working alongside her. Her unique blend of courtesy and professionalism made her stand out amongst her peers and will always be fondly remembered.
Date of experience: July 23, 2024
Michael Smith
The educators in the class I attended were outstanding. Nevertheless, from my perspective, the layout of the daily lessons and the overall course organization lacked a well-defined structure. The educators merely provided paper handouts, failing to clearly state the purpose or plan of the lesson. I had registered for the A2.2 level, but upon completion of the course, I was presented with an A2.1 certificate by the Director. Despite successfully passing the A2.2 examination, she indicated that the teaching staff deemed it appropriate to demote me to A2.1, without offering any substantial justification. Throughout the entire course, no one had communicated this demotion to me. Upon expressing my dissatisfaction with the situation, they decided to rectify the situation by upgrading the certificate back to A2.2. Furthermore, it was rather perplexing to me that the educators, despite their excellence, didn't provide a more comprehensive lesson plan. The lack of a thoroughly detailed course layout was a bit disconcerting, especially considering the fact that I had committed to an A2.2 level. It was only after the course ended, and the Director presented me with an A2.1 certificate, that I became aware of the situation. Additionally, the reasoning behind the demotion was not adequately explained. It was communicated to me that the decision was born out of the educator's belief, which was not backed up by any tangible reasoning. This, naturally, was a source of confusion and disappointment for me. To make matters worse, this decision was not communicated to me until the very end of the course, adding to my dissatisfaction. However, when I voiced my disappointment, they rectified the situation by changing the certificate from A2.1 to A2.2, which I appreciated.
Date of experience: June 09, 2024
Samuel Jackson B.
Absolutely unresponsive. I would have been more than happy to provide some in-depth details, however, I'm unable to do so considering that they've shown no response whatsoever to my attempts of communication. Something seems rather suspicious or "fishy" about this whole scenario 🐟🦈. It's as if there's some kind of underlying issue that's being deliberately ignored or avoided. The total absence of any sort of responsiveness is quite unsettling and raises questions about their credibility and intentions. The situation has an unusual and dubious aura about it, much like a fishy smell that indicates something isn't quite right.
Date of experience: May 07, 2024
Samantha Taylor
Among the educators I've encountered, one was absolutely superb, while the other one was decidedly the most abysmal instructor I've ever had the misfortune of learning under in my entire existence. This dichotomy of quality was exceedingly stark, a contrast that was undeniable and memorable. Indeed, it was an experience that could be described as a study in extremes, one that had a profound impact on my academic journey. The exceptional teacher was truly a beacon of knowledge and wisdom. Their teaching style was engaging and interactive, inspiring a thirst for learning that was previously unknown to me. Their lessons were not only informative but also interesting, making the process of learning not only a duty but also a delight. On the other hand, the dreadful teacher was like a dark cloud hovering over my academic life. Their pedagogical methods were stale and outdated, making each lesson a struggle to endure. They lacked empathy and understanding, making it difficult to connect with them on an emotional or intellectual level. In conclusion, these two contrasting experiences served as a vivid illustration of the profound influence that teachers can have on the lives of their students. They heightened my appreciation for good teaching and underscored the detrimental effects of bad teaching. And while the memory of the terrible teacher lingers on, it is countered by the positive influence of the exceptional one. The experience has left me with an indelible impression of the power and importance of quality education.
Date of experience: May 06, 2024
Matthew Johnson
We are thoroughly discontented with the French Institute of Luxembourg (IFL)! Upon our first encounter with the IFL, while perusing their internet site and pamphlets, we observed an intriguing detail. They consistently marketed themselves as possessing “superior quality” with an exceptionally skilled pedagogical team. However, our actual experience told a contrasting story! We signed up for an in-person course and were appointed an inexperienced novice who had just earned her degree and lacked any form of interpersonal skills in dealing with the course attendees. There was scarcely any grammar knowledge to speak of. Whenever we queried why a particular phrase was structured or penned in a certain way, the instructor was devoid of any response. She had to resort to internet searches during the session multiple times to provide explanations. Moreover, we frequently noticed her preoccupied with her mobile device, either playing games or responding to personal messages during the course. Is this the epitome of “superior quality”? From our perspective, the IFL is purposely projecting a level of quality to the public, which, in fact, is non-existent. To us, this constitutes a deliberate act of consumer deception! Additionally, you're required to pay for the entire course upfront without any knowledge of the instructor you will be allocated. When we voiced our dissatisfaction to the IFL regarding the instructor, we were assigned a new one. However, the IFL explicitly confessed in writing that they had indeed assigned us a novice. We believe they knowingly took advantage of our predicament. We had already settled the full course fee in advance and only came to the realization during the course that the instructor was incompetent. After being assigned another instructor, we requested a refund for the first one or extra complimentary lessons. However, this request was denied, leading us to decide to discontinue the course. We were refunded for the untaken lessons, but the fact that we overpaid for the first instructor's lessons was intentionally overlooked by the IFL. Despite the fact that the IFL acknowledged in writing that they assigned us a beginner who fell short of the IFL standard as per the "Superior Quality" website, we were still billed at an hourly rate of €64. As such, we paid for a high-level teacher but received average-level instruction. This creates the perception that the IFL is more concerned about their financial gain rather than the customer satisfaction and quality of the lessons! This is unacceptable and must not be tolerated! In our view, the IFL should have issued a proportional refund, considering their outward portrayal of services did not match their advertised standards. We also intend to lodge a complaint with consumer protection agencies regarding the IFL's practices.
Date of experience: March 24, 2024