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Reviews 3.0

5 total

Sarah Thompson

1 review
LU

The staff was extremely supportive and beneficial. I made a phone call to place an order for a specific formulation, and the pharmacist meticulously reviewed the specifics of the said formulation with their vendor. They patiently laid out all the alternatives for me, later on, they notified me about the pricing and so on, everything was done from a distance. I had a strong feeling of being well cared for. The order was valued at 20€, so one couldn't argue that they would be making a significant profit from that particular sale, but the quality of their customer service left a lasting impression on me. Moreover, their approach to the whole situation was remarkable. They were not just trying to make a sale, but were keen on ensuring that I had all the necessary information about the product. They were incredibly patient and understanding, walking me through all the possible choices and helping me decide what would be the best for me. They were not pushy or impatient, but rather, they were focused on providing a high level of service. They were not just interested in the profit they would make from the sale, but also in ensuring customer satisfaction. Even though the order was only worth 20€, they treated it with the same importance and care as they would any larger order. This just goes to show that they value every customer, regardless of the size of the order. In conclusion, their exceptional customer service won me over. They were not only efficient and professional, but also kind and considerate. I was more than just a customer to them - I felt valued and cared for. Their commitment to customer satisfaction was truly commendable.

Date of experience: July 12, 2024

The blonde-haired individual operating there is exceedingly inhospitable and lacks professionalism to an alarming degree. My assumption is that she must be the proprietor of the establishment, as it is otherwise unimaginable that she could exhibit such discourteous behavior and still maintain her position. This presumption is based on the belief that under normal circumstances, such a severe lack of courtesy and respect would undoubtedly result in her immediate dismissal from any respectable business environment. The level of insolence displayed is not only shocking but also completely unacceptable and is a clear reflection of the overall poor management and lack of quality customer service at this establishment.

Date of experience: June 26, 2024

Michael Johnson

1 review
LU

Extremely lackluster. Following an extended period of anticipation (despite the fact that only a pair of customers were present), I was informed that the medication I had been advised to take was 'en rupture de stock' or 'not obtainable from the manufacturer.' I took the opportunity to verify this with a digital Belgian pharmacy and subsequently placed an order. In actuality, it can even be acquired from Amazon... In retrospect, the service was incredibly unsatisfactory, to say the least. An annoyingly long delay transpired, which was made more exasperating by the fact that there were merely two other customers in the vicinity. The news that the prescribed pharmaceutical product I was after was 'out of stock' or 'unavailable from the producer' was indeed a major inconvenience. However, not one to be easily deterred, I proceeded to confirm this information with an online Belgian pharmacy. Upon doing so, I went ahead and made the necessary arrangements to order it. As it turned out, the product was readily available for purchase, contrary to what I had been initially told. In fact, one could even procure it from Amazon, the popular online marketplace platform. This experience was a stark reminder that sometimes, physical stores may not always have what you need in stock. In such instances, turning to online avenues could prove to be a more reliable and convenient alternative.

Date of experience: June 25, 2024

Michael Smith

1 review
LU

A well-stocked chemist's shop indeed, however, it's not a straightforward task to park legally there. At any time, you could opt to park on the pedestrian walkway as with the majority of the other automobiles, although it's not entirely within the law. The drugstore has a limited number of parking spots, about 2-3, but they are often occupied. Despite the fact that the pharmacy is amply supplied with various medicines and health products, finding lawful parking can be a challenge. You always have the option to park your vehicle on the pedestrian walkway, following the example set by numerous other drivers. However, it's important to note that this isn't exactly a lawful act. The chemist's shop does offer a meager 2-3 parking slots, but unfortunately, these are frequently all taken. So while the drugstore is commendably well provisioned, providing a wide range of pharmaceuticals and health items for customers, parking remains a considerable issue. The pedestrian path is always there for parking, much like many other vehicles seem to do, but it's worth mentioning that this isn't strictly legal. As for the pharmacy's parking provision, it is relatively limited, offering only 2-3 spots, which are more often than not, fully occupied.

Date of experience: June 09, 2024

John Smith

1 review
LU

This is a top-notch, compact pharmacy boasting excellent merchandise and customer care. However, the store experiences frequent shortages, which necessitates placing numerous orders that can consume considerable time. This small, yet efficient dispensary, with its admirable range of health care and wellness products, provides commendable service. But, there is an apparent deficiency in the inventory, which implies that frequent orders are required. This, unfortunately, tends to take up a significant amount of time. The pharmacy, despite being petite, is known for its superior-grade products and exceptional service. There is a noticeable lack of stock, which leads to the need for continuous orders. The downside to this is the considerable amount of time it takes for the orders to be fulfilled. This superior, small-scale medical store is well-regarded for its high-quality wellness products and outstanding customer service. However, due to the persistent inadequacy of stock, customers often have to place multiple orders, which can be a time-consuming process. This commendable, small-sized pharmacy offers top-quality products and praiseworthy service. However, the dearth of available stock often necessitates the placement of numerous orders, which can be quite time-consuming. This beautifully compact, yet highly efficient, pharmacy is known for its high-standard products and unmatched customer service. Yet, the constant lack of stock means that regular ordering is a necessity, which unfortunately tends to consume a significant amount of time.

Date of experience: April 21, 2024

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