My daughter picked this place to

My daughter picked this place to celebrate her birthday, but the organisation was a complete disaster. Firstly, our reservation, although properly done and fully paid in advance, was somehow not in the system. Had I not called the day before, they would have completely forgotten about us. Secondly, the children were supposed to have pizza at a certain time, but there was a delay (as we had been forgotten). Finally, the cake which was supposed to be marble with a certain image on it, came out as just plain chocolate. They did apologise and try to compensate by offering us some disgusting weird-coloured drinks (refused by me), but the damage was done.

Date of experience: July 08, 2024