Matthew Johnson
In order to fully express such an encounter, we require Google to permit us to award a 0-star rating. It's vital that we have the ability to assign the lowest possible score in order to accurately represent the poor quality of the service or product in question. This would allow for a more accurate reflection of our dissatisfaction. Without this option, we feel our feedback is not adequately represented. This is a request for Google to implement the option of giving no stars at all, which would truly reflect our unsatisfactory experience.
Date of experience: March 17, 2024