During my employment

During my employment, I had a leasing agreement through my company. However, when I transitioned to a new job, I decided to continue with a personal leasing arrangement while maintaining the same vehicle. After a period of 30 months, I received a reconciliation bill from them, indicating that it appeared I had been billed inaccurately. The total exceeded 1200 euros, so it was far from being a pleasant surprise! Even though they were legally within their rights as per the contract, their handling of the situation felt rather unprofessional. Following a relationship spanning over five years as a loyal patron, I had to part ways with them, feeling rather dissatisfied and upset. This was a disappointing end to what had been a long-standing business relationship. All in all, it was a less than satisfactory outcome that left a bitter taste in my mouth. In the future, I hope that companies can handle such situations in a more professional manner and be more transparent about their billing procedures from the onset. This would help to prevent unfortunate situations like these, where loyal customers are left feeling disgruntled and dissatisfied.

Date of experience: July 22, 2024