My child

My child, who happens to be a girl, had an appointment with Dr Dahm with the intent of getting a couple of her wisdom teeth extracted. Until her visit to his dental clinic, she had never shown any discomfort or fear when it came to dental appointments. However, her experience with him has left her with an enduring fear of dentists. The level of communication and reassurance provided by him and his team was extremely disappointing and utterly shocking. The fact that he indulged in idle chatter with his nursing staff about internal politics while he was in the process of extracting my child's teeth was way beyond the boundaries of professional behavior. My daughter had always been comfortable going for dental check-ups and procedures. However, her recent visit to Dr Dahm's dental clinic has left her with a lifelong fear of dentists. This is a direct result of the lack of communication and reassurance from him and his staff. The level of communication was not just poor, it was downright appalling. The reassurance that should have been provided by a medical professional and his team during such a procedure was simply not there. Moreover, Dr Dahm's unprofessional behavior did not stop there. He indulged in office gossip with his nurses while he was extracting my daughter's teeth. Discussing office politics and internal issues with his nursing staff while performing a medical procedure is beyond unprofessional, it's utterly disrespectful. Not only did it make my daughter uncomfortable, but it also reflected poorly on his professionalism and commitment to his patients. This experience has left my daughter with a permanent fear of dentists, and as a parent, I am deeply disappointed and shocked by such behavior from a medical professional.

Date of experience: July 05, 2024