Samuel. Jones

This narrative occurred some time back

This narrative occurred some time back, but it's an experience I still want to share with you. First and foremost, if you possess curly hair, do not waste your time visiting this place. I enquired specifically if they had professionals who are familiar with handling curls, to which they responded positively. However, the truth was the opposite. They treated my hair as they would straight hair, completely ignoring its natural curliness. I had previously visited a hair stylist who specialized in curly hair, and the technique they used to cut my hair was entirely different. The method they employed to dry my hair was equally inadequate. By the time I left the salon, it looked as though I had been subjected to an electrical shock. All I could think about was getting home to fix my hair myself. Another grievance I have is connected to when I went there for a Brazilian smoothing treatment. They persuaded me that the tannin smoothing treatment would be far superior for my hair. I questioned them if there was any other significant difference between the two treatments, to which they responded negatively, stating they were practically identical. However, this turned out to be untrue. A Brazilian smoothing treatment fades away over a period and allows your curls to return. However, with a tannin smoothing treatment, they don't. Several months after I had the tannin treatment done, I contemplated going back to my natural curls. For some unknown reason, my curls refused to return. I visited the salon to inquire why my curls had not returned yet, and only then did they inform me that they wouldn't with the tannin method. But sure, both treatments are exactly the same, correct? This confusion and deception cost me years of cultivating my curls back. Moreover, the overall charges for their services are exorbitantly high. When I shared with my new stylist the amount I paid for the tannin smoothing treatment, he was taken aback. I pay almost half the price at his salon, and that's for a significantly better outcome and a stylist who truly understands how to handle curly hair properly.

Date of experience: August 12, 2024