Anca Cristescu

Total lack of professionalism

Total lack of professionalism. Called to ask if I needed appointment for a bike service, I was told: no, just come and drop your bike, it will take a couple of days. I went the same day only to be told by the bike section guy that he's not taking any bikes anymore before 10 days. Perhaps you should communicate this to the reception people as well.

Date of experience: June 12, 2024