Valerie Madsen

We stayed for 2 nights/3 days and I

We stayed for 2 nights/3 days and I have a few complaints: - No hot water for showering: During the entire stay we showered with cold water. I experimented with turning the knob in all directions and I could feel a slight difference between the "warm" and cold sides. Showering was very cold and very unpleasant. - Terrible WiFi: The WiFi did not work at all from in the bathroom and in the room it was slow and difficult. I was frequently unable to load text based pages and photos took 45+ seconds sometimes. - On our last day, house-keeping woke us up at 7 am (well before checkout) by knocking and asking to clean the room. Leaves you with a feeling of being rushed out. - Loud rooms: This I don't really fault the hotel itself for too much, but I feel it's important to share with potential guests. It might be due to the age of the building, and our room placement, but I could hear sound coming in through the door very easily. I could also hear cars driving outside through the windows. However, the rooms are very beautiful, with nice balconies, and I did like this aspect. Pricing is too high for being unstaffed, and for 70€+ a night the other deficiencies (like the shower) are unacceptable. I also curiously read the other reviews before writing this one here (while I was already a guest), and I am quite surprised by how rudely the management reacts to any criticism. If we had been aware of this kind of behavior we would not have booked at all.

Date of experience: September 01, 2024