Reviews

Review of Bureau des Passeports, Visas et Légalisations

The most Terrible service I ever seen

The most Terrible service I ever seen from any visa department in South Africa. I submitted Luxembourg visitors visa from Belgium TLS Sandton Johannesburg June 9 2023 it took them till September 1 2023 to respond the response only came after I had reported on August 30th (over 80days) the delay to Luxembourg Consulate Philip GEROMONT who probably put pressure on the visa department in Luxembourg to make a decision and return my passport which they did but denied me without no concrete justified reasons I am sure the visa denial and refusal is based on pressure for them to decide after almost 3months. Bad bad bad services very slow and incompetence

Date of experience: October 23, 2024