Gilles Noesen

Terrible experience

Terrible experience. We were told to be there on a thursday with no specific time indication. The car should have been ready the next day. When I got there at 4pm I was told I should come back in 2 weeks since I was "too late". I first had to face a very rude staff member before finally talking to a very reasonable manager. Sadly, when the car finally got "fixed" part of the problem remained. A couple of months afterwards we got 2 reminders that the bill wasn't paid although it clearly was. After reminding them twice, we hope that this was it. Hopefully we never have to deal with them again.

Date of experience: January 21, 2025