Alexandra Smith

I forked out money for both interior

I forked out money for both interior and exterior services at the Cloche d’Or establishment. The personnel there were significantly slower than the duration stipulated on their website for the said service, which was 1h30. Regrettably, I was compelled to wait an additional hour. Even so, a total of 2h30 was not sufficient for them to perform their tasks properly as the cleansing of the interior part of my vehicle was not carried out satisfactorily. One of the employees asked me for my contact number with the excuse that he would ring me up when my vehicle was ready for pick-up. He then took advantage of this by persistently sending me text messages for several days, asking me out. Despite my courteous refusal to his unsolicited advances during my visit to the carwash, he continued to bother me. This experience left a sour taste in my mouth due to the atrocious service I received. The whole ordeal was a clear demonstration of unprofessionalism and lack of respect for clients. It was a disappointing experience, especially considering the amount of time I wasted due to their inefficiency and the poor job they did on my car's interior. On top of that, their employee's inappropriate behavior was highly disturbing. This experience has left me with a negative impression of their service. Thumbs down for the terrible service.

Date of experience: June 20, 2024