Review of L'Atelier Steffen
Elizabeth Taylor
I arrived at the location pushing a pram, intending to purchase a speedy sandwich meal. It wasn't peak time, and I made an inquiry regarding the variety of paninis they offered. However, instead of providing a detailed explanation, they rather unwelcomingly suggested 'just check the display case', forcing me to maneuver the pram to the opposite side of the counter to discover that their panini offerings were limited to only two types... Slightly exasperated, I may have overlooked this incident, if at least the panini was palatable. Unfortunately, the quality was far from satisfying. It was so terrible that I found myself compelled to discard it. The incident was undeniably disappointing and left a sour taste, metaphorically more than physically. If they had been more accommodating and their food more enjoyable, I wouldn't have had to write such a review. Their lack of customer service and subpar food quality certainly put a damper on what was supposed to be a quick and convenient trip. The overall experience was far from satisfactory and the quality of the panini was underwhelming, to say the least. It’s a shame that such a simple task turned into an unnecessarily complicated ordeal. Their service was far from the friendly, helpful attitude you would expect from a food establishment. A quick sandwich run should not entail navigating a pram around the establishment, nor should it involve eating a sandwich that ends up in the trash. The quality of the panini was so poor that it was inedible and a waste of money. The poor service and the poor quality of the panini made for a very disappointing visit.
Date of experience: July 26, 2024