Our purchase was an 80kg glass coffee table that has the stability of crumbly biscuits at its corners and can't bear a weight exceeding 10 kg. It also tends to tremble like a parched leaf caught in a breeze. It's one aspect that Roche Bobois created this piece, and I can visualize homes that could accommodate it. However, what I'm unable to comprehend is how the vendor could sell us such an item knowing we have a young child at home? By the way, the table goes by the name Quartet! I would advise avoiding this product unless your residence resembles a museum. Roche Bobois, I relayed my grievance, invoice, and all relevant particulars a fortnight ago... it's astonishing that you're still unable to locate them! Don't feign interest. You showed no concern when we voiced our dissatisfaction previously, and now you're pretending as though you're unable to unearth the specifics. Additionally, one might ponder as to why a reputable company like Roche Bobois would even produce such a fragile piece of furniture. I can't help but think that there might be a handful of households that can handle such a delicate object, but for the majority of families with kids, especially toddlers, it poses a significant risk. The vendor's lack of judgement in selling us this table, named Quartet, is equally baffling. My advice to potential customers would be to avoid this product unless you reside in a carefully curated museum-like environment. Moreover, Roche Bobois, I sent you all the relevant information related to my complaint, the purchase invoice, and other necessary details two weeks ago. It is rather surprising and quite frankly, disappointing, that you are still unable to locate them. Please, don't feign empathy now. Your lack of concern was quite evident when we brought up our issues the last time. Now, pretending as if you are unable to find the details is just adding insult to injury.

Date of experience: September 04, 2024

Somewhat lacking in aptitude when it comes to orchestrating their operations, and exceedingly excessive in their approach. I imagine they are endeavoring to stage a certain spectacle in the aspiration to impress and win over their clientele. However, it's worth noting that you can discover some appealing and attractive finds. The atmosphere may be infused with a certain theatricality, with a hint of an attempt at a grand impression. It seems they are making an effort to outshine their competition by making their mark in the most ostentatious way possible. However, amidst all the showmanship and attempts at grandeur, there lies the potential of finding some truly worthwhile items. Despite the lack of proficiency in handling their affairs, their merchandise reveals a certain appeal. If you sift through their offerings, you might uncover some genuinely good pieces.

Date of experience: August 20, 2024

My encounter with Roche Bobois Luxembourg was truly exceptional. I acquired an exquisite Mah-Jong masterpiece and I am profoundly satisfied with the ultimate result. The individual, Beatrice, who was in charge of my endeavor was incredibly supportive, imaginative, and forward-thinking all through the undertaking. This was particularly evident during the delivery phase, even when faced with minor setbacks. In addition to the exceptional service, I must also commend the excellent workmanship that was evident in the Mah-Jong creation. The intricate design and attention to detail were truly impressive, adding to my overall satisfaction with the product. Moreover, Beatrice's proactive approach towards the project was commendable. She was always on top of things, ensuring that everything was in order and that any potential issues were addressed promptly. Her creativity also shone through, providing fresh ideas and solutions that greatly enhanced the final result. Despite some slight delays during the delivery process, Beatrice handled the situation with grace and professionalism. She remained calm, composed, and focused, ensuring that the delivery was successful and that I was satisfied with the outcome. In conclusion, my experience with Roche Bobois Luxembourg and Beatrice was a truly rewarding one. I am incredibly pleased with the Mah-Jong creation, and the service I received was nothing short of excellent. I look forward to future collaborations and would highly recommend them to anyone seeking high-quality furniture and exceptional service.

Date of experience: July 11, 2024

As articulated by a different individual, ensure to behave and appear sophisticated, otherwise, you will encounter condescension. The sales representative will persistently attempt to instigate a dialogue, even if you subtly suggest they give you some space until you have the opportunity to formulate your well-thought-out viewpoint. In the end, I found myself exploring the shop situated in Metz, where I encountered a significantly superior experience, leading to my decision to purchase my furnishings from that location. This amiable encounter was a delightful contrast to my previous experiences in other similar establishments, where the staff seemed to be overbearing and insistent on initiating unnecessary conversations. In Metz, however, I was allowed the freedom to browse at my own pace, without feeling the pressure to make an immediate decision. This significantly improved my shopping experience and ultimately influenced my decision to buy my furniture there. The staff were respectful of my space and time, allowing me to form my own opinions about the products without their constant interference. The high-quality service and the respectful attitude of the staff, coupled with the exquisite selection of furniture made my visit to the store in Metz a truly enjoyable one. I would highly recommend this store to anyone looking for a relaxed and pressure-free shopping experience. In conclusion, it is essential to assert yourself and present a sophisticated appearance when dealing with salespersons, as some might take advantage of your uncertainty and try to sway your decisions. It's equally important to find a store where you can comfortably take your time to form your own opinion, without feeling pressured by the sales staff.

Date of experience: June 17, 2024

Greetings, I am Kishan Singh, hailing from the vibrant country of India. I am in pursuit of job opportunities based in Luxembourg and I humbly seek your assistance and support in this endeavor. My primary focus lies in securing a position as a specialized mechanic responsible for furniture-related tasks. In addition to this, I am quite adept at operating machinery, having held the position of a senior operator in the past. I am looking to utilize these skills in my future career and would greatly appreciate any guidance or assistance you could provide me in this regard. I am highly motivated and eager to learn, and I am confident that with your help, I will be able to secure a job that aligns with my skills and interests. I am aware that the job search process can be challenging, especially when seeking opportunities overseas. However, I am ready to take on this challenge and demonstrate my potential. I look forward to any job opportunities or leads you may be able to share with me. Your support would be instrumental in helping me achieve my career goals. I am hopeful that with your help, I can make significant strides in my job search. I am grateful for your time and consideration, and I humbly request your assistance in this matter. Thank you in advance for any help you can provide. Respectfully, Kishan Singh 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏

Date of experience: May 30, 2024