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Reviews 3.8

5 total

James Hamilton

1 review
LU

The quality of the service is inferior, they lack a sufficient number of personnel to manage a hectic lunch period effectively. The delay in service was disappointing... the dishes served did not meet expectations particularly when taking into account the price bracket. In addition, the establishment seems to be understaffed, which severely affects its ability to cater to the high demand during peak hours like lunch. This resulted in an unsatisfactory and prolonged waiting period that left a lot to be desired. Furthermore, the food quality did not live up to the standards one would expect for the cost. Considering the expense one incurs while dining here, it's reasonable to anticipate an impressive culinary experience, which unfortunately, was not the case. The overall quality and taste of the food were not commensurate with the price, which is a significant setback. In conclusion, the establishment needs to make significant improvements in both their service and food quality. This is vital if they want to justify their pricing and ensure customer satisfaction.

Date of experience: August 14, 2024

John Smith

1 review
LU

High-quality cuisine and a pleasant atmosphere. The Entrecote served with Rossini Sauce is simply indispensable! Additionally, the restaurant has an excellent wine list that perfectly complements the mouthwatering dishes. The service is also worthy of commendation; professional, attentive and always ready to make your dining experience unforgettable. The interior decor is tastefully done, providing a comfortable and cozy environment that enhances your meal. Don't miss the opportunity to try their exquisite desserts; every bite is a delight. You might also want to try their other signature dishes, each one prepared with utmost care and precision to deliver a truly gastronomical adventure. All in all, this place is more than just a restaurant, it's a culinary destination.

Date of experience: April 23, 2024

M. R.

1 review
LU

Absolutely dreadful waiting periods! It's apparent that they lack the necessary personnel to manage all the tables they accommodate. Moreover, the server became irate when I approached him to settle my bill and informed him that I no longer had the time to consume the coffee after a 30-minute wait - a full half-hour! The manner in which this individual responded was not only lacking in professionalism but was also extremely discourteous. He should genuinely be mortified by his conduct! The cuisine was passable, but that was hardly enough to salvage the dining experience. It's unfortunate to think that such a promising restaurant is being let down by its service. Honestly, the lack of organization and structure is glaringly evident, and it's truly disheartening to see such a lack of respect and basic courtesy towards the customers. Aside from the abysmal service, the ambiance of the place wasn't too impressive either. It was clear that the establishment was more focused on packing in as many patrons as possible, rather than ensuring a comfortable and enjoyable dining experience. Additionally, the coffee that I was unable to consume due to the extensive wait time, looked less than appealing. It's quite evident that the quality of the beverages served is not a top priority here. In conclusion, the overall experience was nothing short of a disappointment. While the food was tolerable, the behavior of the staff and the agonizingly long waiting times significantly marred the dining experience. It's a shame that such potential is being wasted due to poor management and a lack of proper training for the staff. I truly hope they take the necessary steps to rectify these issues.

Date of experience: April 22, 2024

Sophia Brown

1 review
LU

Delightful cuisine and exceptional service. It ranks highly among my preferred dining establishments. It's a must to sample their paella! 🥘. The ambiance is also quite charming and inviting, creating a perfect setting for an enjoyable dining experience. The staff are professional and attentive, always ready to cater to your needs. The menu is extensive, offering a variety of dishes that cater to different tastes. However, the standout dish is undoubtedly the paella. It is wonderfully seasoned, cooked to perfection, and bursting with flavors that will surely excite your taste buds. So, if you haven't yet tried it, I highly recommend you do. It's a culinary treat you wouldn't want to miss!

Date of experience: April 19, 2024

John Smith

1 review
LU

I stumbled upon this dining establishment as a result of a youdeal voucher, and I have to confess, I was pleasantly astonished by the quality of service and the culinary offerings. It's common to encounter average or subpar service when utilizing a discount voucher, but I didn't experience this feeling with them in the slightest. They have my wholehearted endorsement. To expand on this, from the moment I stepped foot into this restaurant, I was welcomed with warm smiles and attentive staff. This immediately set the tone for a delightful dining experience. The ambiance was inviting, with soft light setting a relaxing mood, complementing the tasteful decor and comfortable seating arrangement. The menu was meticulously curated, offering a diverse range of dishes to cater to different palates. Each dish I ordered was presented with great care, and the flavors were spot on, exceeding my expectations. The ingredients were fresh, and you could tell that the chefs take pride in their work, with each dish being a testament to their culinary skills. In terms of service, the staff were attentive without being intrusive. They were knowledgeable about the menu and were more than willing to offer suggestions when asked. I found this to be a nice touch that added to the overall dining experience. Furthermore, despite using a discount voucher, I didn't feel as though the restaurant's service quality was compromised. In fact, I was treated with the same level of respect and attention as any other customer, which I greatly appreciated. In conclusion, this restaurant has left a positive impression on me, and I would not hesitate to revisit and enjoy their delightful dishes again. I wholeheartedly recommend this establishment to anyone seeking a quality dining experience. Indeed, I can't stress enough how much this restaurant exceeded my expectations.

Date of experience: February 25, 2024

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