It was necessary for me to approach the front approximately 10-15 minutes later in order to make it clear that I was prepared to give my order, as my presence had been seemingly unnoticed. Following this, I was forced to endure a further wait of roughly 25 minutes for my main course, during which I observed those seated at tables who had arrived subsequent to me being catered to ahead of me. My appetite had dwindled and I was merely anticipating the arrival of the mango sticky rice to lift my spirits. Much to my dismay, however, I was informed that they had already depleted their supply of it, despite my placing a request for it an hour prior. To add insult to injury, the level of service was lackluster. It was as if I was invisible to the waitstaff. My patience began to wane as the minutes ticked by without my order being taken. The lack of attention was disheartening, and I decided to take the initiative, approaching the front desk after what felt like an eternity. Despite my efforts, I was met with further delay for my main course, nearly 25 minutes or so. This wouldn't have been as frustrating if it weren't for the fact that I observed patrons who arrived after me being served their food before me. My hunger gradually waned, replaced by a growing sense of frustration. I found myself clinging to the hope that the mango sticky rice I had ordered would somewhat alleviate my disappointment. However, even this small comfort was denied to me. Despite ordering it well in advance, approximately an hour earlier, I was informed that they had completely run out. This was the final blow to what had already been an extremely disappointing dining experience.

Date of experience: July 03, 2024

If I had to rate it, I'd be inclined to assign it a modest score of 3.5. This is, arguably, a reasonable cost in consideration of the volume offered. I made a decision to order the basil chicken, but unfortunately, I found the dish to be less than satisfactory. The entire serving only contained a pair of basil leaves, and it had a conspicuous absence of fresh chilis, lime, or a fried egg. Its quality wasn't necessarily poor, but I can confidently assert that I am capable of preparing a superior version in my own kitchen. On a brighter note, though, the curry dish that my acquaintance ordered appeared to be of a higher standard. Furthermore, I would like to add that the service was not exceptional. The wait staff seemed to be slightly overwhelmed, leading to a delay in the delivery of our food. It wasn't a terrible experience, but it did leave a bit of a sour taste. I do want to commend their variety of dishes, though. There was a wide range of selections that should cater to different palates. In comparison to other restaurants in the area, this one falls somewhere in the middle. It's not bad by any means, but it definitely has room for improvement. If given another chance, I might try some other dish from their menu, since the basil chicken was a letdown. All in all, it was an average dining experience.

Date of experience: June 27, 2024

I would have preferred to assign a 3.5 rating, but regrettably, that's not an option on Google. I visited this place for the first time today and overall, the food was quite flavorful and provided in reasonable quantities for the price, so I have no objections regarding the quality/quantity to price ratio. Nonetheless, there were a few issues: To begin with, my friend's order was incorrectly prepared, but fortunately, the mistake was rectified promptly. Furthermore, the amount of time we had to wait before a waiter came over to clear our table and present us with the bill was excessively long, even though the establishment was not crowded with patrons. It's been a long while since I experienced such a delay in a dining establishment. In addition, I would have appreciated a bit more attention to detail in the presentation of the dishes. The decor was rather plain and could have done with a touch of creativity to enhance the overall dining experience. The staff, though polite, seemed somewhat preoccupied, which detracted from the friendly atmosphere that is usually expected in such places. Despite the fact that the food was delicious, the lack of prompt service and the minor issues with the order left a bit of a sour taste in my mouth. I can't help but feel that with a bit of improvement in these areas, the restaurant could truly shine. The potential is definitely there, it's just not fully realized yet. In conclusion, while the food was generally enjoyable and reasonably priced, the service could use some fine-tuning. Despite these issues, I remain hopeful that my next visit will be a more positive experience.

Date of experience: June 03, 2024

The cuisine was of good quality, however, the customer service was severely lacking. The woman who was responsible for taking my order and delivering my meal was preoccupied with her own reflection, applying cosmetics in the mirror as she inquired about my beverage of choice. It is inappropriate and unacceptable for an establishment with an Asian culinary theme to serve their tea in bags, let alone charging a preposterous fee of 3 Euros for such a service. The customer service is abysmal, and their tea offering is not up to standard. In the midst of this, it is also worth mentioning the lack of professionalism displayed by the staff. Their behavior can only be described as unprofessional and discourteous. The woman who had the responsibility of taking my order, instead of focusing on her task, chose to engage in personal grooming activities while interacting with me. This kind of behavior is unacceptable in any customer service situation. Furthermore, it is completely out of place for an Asian restaurant to serve tea in bags. Tea is an essential part of Asian culture and it should be treated with the respect it deserves. Serving it in bags not only shows lack of knowledge about the culture but also a lack of effort in providing authentic Asian experience. To add insult to injury, they had the audacity to charge 3 Euros for such a poor service. This is not just a case of overcharging, but it also shows clear disregard for the customers. The poor quality of the tea coupled with the exorbitant fee is simply not acceptable. In conclusion, the service provided at this establishment is below par. The tea served is not up to the mark and the behavior of the staff is inexcusable. It's a pity because the food was actually quite enjoyable. However, the overall experience was ruined by the poor service and the inappropriate way in which the tea was served.

Date of experience: May 30, 2024

A pleasant Thai eatery, not genuinely traditional cuisine, yet the flavor is quite satisfying. I opted for a midday meal arrangement with a predetermined appetizer and an array of primary courses from which to select. The employees may not express much cheerfulness, but they exhibit professionalism and amiability. Also, the ambiance of the restaurant will instantly transport you to a different world, with its warm, inviting decor and soft, ambient music playing in the background. The menu is extensive, catering to a variety of palates, with some dishes having a unique twist to traditional Thai cuisine. The portions are generous and the presentation is impeccable, making it a visual treat as well. Even though the service can be a bit slow during peak hours, the staff ensures that the wait is worth it. They are attentive to customers' needs, providing recommendations when asked and ensuring everyone feels comfortable and satisfied. Despite not being entirely authentic, the food still manages to capture the essence of Thai cuisine. The spices and flavors are well balanced, making each dish a culinary delight. Whether you're a fan of Thai food or trying it for the first time, this restaurant is sure to impress. In conclusion, while the restaurant might lack the typical Thai authenticity in its offerings, it makes up for it with its excellent service, delicious food, and inviting atmosphere. A visit here is definitely recommended for a good dining experience.

Date of experience: April 28, 2024