5 total
Richard Smith
Subpar service coupled with a shortage of staff. Patiently endured, timepiece at hand, for roughly 34 minutes just to place an order for a single slice of bread. The gentleman informed me that I was unable to settle a debt of 0.80€ using my credit card. This particular piece of information was not disclosed anywhere, and moreover, we are in the year 2023. In addition to that, the establishment lacked the efficiency and professionalism expected from such a place. The waiting period was disproportionately long, especially considering the simplicity of the order - a mere slice of bread. The individual who was attending to me, presumably an employee, seemed to have little understanding of basic transaction methods. He informed me, quite surprisingly, that my credit card was an unacceptable form of payment for such a small amount. This left me perplexed, as no prior indication was given regarding this unusual payment constraint. Furthermore, it's worth mentioning that we are living in an age where digital payments have become the norm. Such outdated practices seem out of place in the technologically advanced world of 2023. In light of all these issues, I have decided not to give this place another visit in the future. The combination of slow service, understaffing, and out-of-date payment methods does not make for a pleasant dining experience. Therefore, I have made up my mind not to patronize this establishment again.
Date of experience: May 24, 2024
Jessica Brown
An incredibly pleasant bakery situated in the core of Bertrange! They offer a comprehensive assortment of various types of bread and baked goods. Additionally, they provide a minimal array of grocery items - perfect for those Sunday mornings when you suddenly discover that your fridge is devoid of milk and you simply do not have the energy or inclination to make a trip to a supermarket... Not only that, but you will be pleased to know that this bakery is renowned for its quality and freshness. Each morning, their well-trained bakers rise early to ensure that their customers are greeted with the aroma of freshly baked goods. You can enjoy a variety of bread ranging from sourdough to rye, multigrain to whole wheat, and many others. They also offer a variety of pastries, which are perfect for a light breakfast or an afternoon snack. From croissants to danishes, muffins to scones, there's something for everyone. Moreover, this bakery in the heart of Bertrange also offers a selection of basic grocery items. It's an absolute lifesaver for those lazy Sunday mornings when you realize you've run out of essentials like milk or eggs. Instead of having to rush to the supermarket, you can simply pop into the bakery and pick up what you need - saving you time and effort. So, whether you're craving some freshly baked bread or you're in need of some last-minute grocery shopping, this bakery has got you covered. It's more than just a bakery - it's a convenient, one-stop-shop for all your breakfast needs!
Date of experience: April 29, 2024
John Doe
The staff's behavior is unsociable and haughty. They display a negative demeanor when communicated to in Luxembourgish. I have visited this place twice and on the last occasion, I left without concluding my business. The baked goods offered are merely ordinary, devoid of any unique quality or taste. Curiosity compels me to question the proprietor's opinion regarding the conduct of his employees and how this might be influencing the establishment's prestige. Such unprofessional behavior can significantly tarnish the reputation of the place, making it unattractive to potential customers. The impact on the business can be detrimental, considering the competition in the market. Therefore, it is essential for the owner to be aware of the staff's attitude and take corrective action if required. Moreover, the pastries that they serve are nothing more than average. They do not stand out in terms of taste or presentation, which is a disappointment for those who expect a unique culinary experience. There is a need for improvement in this area as well, to enhance the overall customer experience. All in all, the unappealing behavior of the staff coupled with the average quality of pastries makes for a less than satisfactory visit to this establishment. I am genuinely interested to know whether the owner is aware of these issues and what steps are being taken to address them.
Date of experience: April 22, 2024
John Smith
Welcoming employees. Pleasant Bouchée au Riesling (Rieslingspaschtéit). An abundance of enjoyable sugary treats. Regrettably, there are occasions when the bread can be overly cooked to the point of being charred. Giving it a further extension, the text can be revised as follows: The crew is not just friendly, but they are also amicable and warmhearted. They serve a delectable Bouchée au Riesling, also known as Rieslingspaschtéit, which is an absolute treat to the taste buds. This delightful eatery also offers an extensive variety of sweet dishes, all of which are incredibly delightful and are sure to satisfy your sweet tooth. These treats are not just nice, they are mouthwateringly delicious and will leave you craving for more. However, one minor setback that you might occasionally encounter is that the bread served can sometimes be over baked. It's not just a little overdone, but it can be baked to the point that it's burned. Although this doesn't happen frequently, it is an unfortunate occurrence that can affect the overall dining experience. Despite this minor flaw, the place still holds its charm and continues to be a favorite for many.
Date of experience: March 18, 2024
Alexander Johnson
An enchanting bakery store offering a plethora of baked goods. Along with a wide variety of pastries, you can also purchase essential dairy products there. The personnel are conversant in English, making interaction a breeze! Sadly, the freshness of their bread leaves something to be desired. By the following day, it had completely hardened, making it less enjoyable to consume. However, that minor downside does not detract from the overall appeal of the bakery. Its ambiance is inviting, and the aroma of fresh pastries fills the air, tantalizing your senses as you walk in. Furthermore, the staff is not only proficient in English but also extremely friendly and helpful, which enhances the shopping experience. They are always ready to assist you in making the best choices based on your preferences and dietary requirements. Moreover, the bakery also offers a variety of dairy products, which proves to be a convenient feature for those who prefer to do their shopping in one place. From fresh milk and cheese to yogurt and butter, you can find all your dairy necessities there. But, it's worth noting that the bread tends to harden rather quickly. By the next day, it loses its softness and becomes rather tough, which can be disappointing for those who enjoy fresh, soft bread. Despite this, the bakery still manages to hold its charm, thanks to its wide assortment of baked goods and delightful service.
Date of experience: February 21, 2024