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Reviews 3.4

5 total

Jennifer Smith

1 review
LU

Excellent cuisine. Extremely tasty broth accompanied by dumplings, however, it wasn't the fiery variety. The duck was extraordinarily delectable, but the tofu was absolutely revolting and I felt extremely unwell after consuming it, it was overly soaked and downright unpleasant. Apart from that, everything was satisfactory, expedient service, and a very charming and friendly staff. The restaurant's atmosphere was also quite nice, with a warm and welcoming ambiance that made you feel at home. The menu had a wide variety of options to choose from, catering to different dietary preferences and restrictions. The presentation of the food was also visually appealing, making the experience even more enjoyable. The beverages offered were also of top-notch quality, with a wide range of choices from refreshing soft drinks to fine wines. The dessert options were also quite impressive, with mouth-watering sweet treats that left a lasting impression. The pricing was also quite reasonable considering the quality of the food and service provided. The restaurant was also very clean, with spotless tables and a well-maintained dining area. Overall, despite the unfortunate incident with the tofu, the dining experience was quite memorable. The restaurant's attention to detail, from the food to the service, and even the ambiance, made it a place worth recommending. Despite one or two setbacks, it was a delightful culinary journey.

Date of experience: July 30, 2024

Robert Smith

1 review
LU

The primary courses were pleasing, as was the chief waitress that attended to us. This is our second visit to this establishment; our initial visit four years ago was an equally enjoyable experience as all the meals were superb. Regrettably, the appetizers were a disappointment on this occasion. The satay chicken skewers were parched and lacked any sauce. The barbecued dumplings were just above room temperature and a few parts were unusually cold. Nevertheless, the noodles and the primary chicken course compensated for the earlier shortcomings. The noodles were cooked to perfection, ensuring a satisfying dining experience. The chicken dish, being the main course, was prepared with utmost attention to detail, making it a delight to the palate. The waitress who served us had an air of professionalism and warmth, making our dining experience more enjoyable. Her prompt service and friendly demeanor added to the overall positive atmosphere in the restaurant. The first time we visited this place, four years ago, we were taken aback by the remarkable quality of all the dishes we tried. It was a culinary experience that left a lasting impression on us, making us want to come back. This time, however, the starters left much to be desired. The satay chicken skewers were lacking in moisture and were served without any accompanying sauce. This was quite a letdown, as we were expecting the same quality as our first visit. Additionally, the grilled dumplings were not heated evenly. While some parts were lukewarm, others were oddly cold, which was quite off-putting. Despite the disappointing starters, the main course of noodles and chicken made up for it. The noodles were cooked just right, offering a pleasing texture and flavor. The main chicken dish, on the other hand, was a culinary delight. It was prepared with care, delivering a burst of flavors that made the dining experience worthwhile.

Date of experience: July 18, 2024

Anthony Davis

1 review
LU

I'm not attributing this score due to the caliber of the meals served, but rather due to the manner of service. This particular eatery does not give heed to their patrons' requisitions. They believe they have the absolute prerogative to act and express themselves as they please. I was a steadfast customer, frequently dining in or ordering digitally. On my previous order, I received a paltry amount of rice, the container was not even halfway filled. This day, I ordered once more and contacted the eatery to ensure that I receive an ample quantity of rice. They made zero attempts to look into the previous incident. They didn't inquire about when that transpired, they didn't even extend an apology. The woman retorted: "that is the standard quantity of rice we serve to every patron". She didn't even take into account that I was a loyal customer and that she should at least display a modicum of courtesy. Based on her demeanor, they believe their service is flawless and they never err. This is discourteous and intolerable! I was a loyal patron and I used to advocate for their eatery among friends. As of today, they are forfeiting this patron and all his contacts! On average, we shell out around 20€ for a single meal, we also toil to make ends meet and we are deserving of top-notch service! Not only did they disregard my previous negative experience with their food portion, they also failed to show any concern or remorse. When I pointed out the issue, the woman simply brushed it off with a cold statement, showing a complete lack of customer service skills. It felt like they were taking their customers for granted, believing their service to be beyond reproach, which is far from reality. This kind of attitude is not just disrespectful but also unacceptable in any business, let alone in the food service industry where customer satisfaction is paramount. I was once a loyal customer and I used to actively promote their restaurant among my friends and acquaintances. But after today's experience, they are not only losing me as a customer, but also all those who I could have potentially introduced to their restaurant. It's high time they realized that customers are not just a source of income, they are the lifeblood of any business. We all work hard to earn our money and when we choose to spend it at a restaurant, we expect to be treated with respect and receive a service that is worth our money.

Date of experience: June 11, 2024

Emily Johnson

1 review
LU

This eatery possesses an exceptionally pleasant atmosphere. The culinary delights were mouthwatering and we were spoiled with a plethora of options. The environment was impeccably neat and the services were impressively prompt. The treatment we received from the staff was exceedingly warm and welcoming, and we are unequivocally certain of our return in the near future. In this delightful dining establishment, not only the setting was appealing but also the myriad of food choices were delectable. Every dish that was served was a testament to the chef's culinary skills, leaving a memorable taste in our mouths. Furthermore, the spotless and sanitary conditions of the restaurant were commendable, reflecting their high standard of hygiene. The speed at which they delivered their service was remarkable, ensuring that we weren't left waiting for too long. This, combined with their warm and friendly demeanor, made our dining experience even more enjoyable. Undoubtedly, we were highly satisfied with our visit, and we are looking forward to making more memories at this restaurant. To add to the above, the service staff was exceptionally polite and attentive, catering to our needs efficiently and with a smile. This is a quality we greatly appreciate in a restaurant, and it certainly enhanced our overall experience. We are confident in recommending this place to our friends and family, and we are eager to revisit this establishment in the near future.

Date of experience: April 10, 2024

Emily Thompson

1 review
LU

Excellent cuisine, outstanding customer service, and an assorted range of menu choices which comprise meat and seafood dishes, in addition to options for vegetarians. To commence your meal, I would suggest trying the appetizing soups and the delicious scampi dim sum, although the other dim sum dishes were not particularly impressive. Our main courses, which included the fiery minced pork and the stir-fried vegetables, were scrumptious and presented in generous portions. I would definitely recommend this place! Furthermore, the atmosphere of the restaurant was welcoming and comfortable, making it an ideal spot for both casual dining and special occasions. The staff was attentive and professional, ensuring a smooth dining experience. The variety in the menu ensures that there's something for everyone, no matter your dietary preferences or restrictions. The quality of ingredients used in their dishes was noticeably high, adding to the overall enjoyment of the meal. Despite the generous portion sizes, the food was not heavy or overwhelming, but rather perfectly balanced in terms of flavors and textures. Those with a sweet tooth would also appreciate their dessert menu, which, although not extensive, offers a pleasant end to the meal. In terms of drinks, they have a well-stocked bar with a wide variety of wines and cocktails, which can perfectly complement your meal. The prices are reasonable considering the quality of food and service provided. In conclusion, if you're seeking a place that offers great food, excellent service, and a comfortable atmosphere, I would highly recommend a visit.

Date of experience: March 15, 2024

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